We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Product is true
Very high quality made-from fabrics to thoughtful details. Visually does not look great even on a not very high person (height 160 cm). The only negative-inside a lot of space takes protection for the laptop, which is good for the laptop, but not good for the rest of the volume, which you can want to put inside.
Backpack super, i advise everyone!!!
Got quickly, to kiev two weeks, took her daughter in the 9th grade, the child is happy, the backpack is roomy, it is sewn neatly, a lot of pockets. I recommend the store and the goods :)
really really happy, love the product - thanks for the great service
Great quality, very useful. The description was perfect and arrived within couple weeks. Good job!
Ordered 03.07.19, the order came 07.07.19 in the morning, brought the courier straight home! Backpack super! Bought for a school for the 5th grade for a girl. Very roomy! All that was advertised, everything is!!! And from stealing a cord with a code lock, and charging for a phone and a bag for an umbrella ..... and many more different locks, pockets, locks strong and reliable .... I'm very happy! The store himself always wrote to me)))) very positive. I recommend from the heart!
Sister liked the backpack)
Fast shipping. The bag looks well done, also very pretty! Found no defects.
So far only opened all the compartments-capacious. The handle on top is too close to the neck-i'm afraid it will rub, but for now it's only speculation. I will test with intensive riding is not great-whether the breathable back is really and how convenient it is to charge through it. Applied code lock and there is a waterproof pouch in one of the pockets. Looks pretty.
Backpack ordered from russia, came to moscow in 8 days. Quality is excellent! Color as picture. Pockets are many, very roomy. The store is sociable, i recommend!