We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
This money is not worth it, cheap
The backpack is very cool. I'm happy with everyone. I did not find any minuses. Delivery is very fast! The store is good. Advise buying
A good backpack for your money! Took for walks with the child, the backpack is roomy, it's not a pity to put on the ground or in the cart of the stroller, very satisfied!
The product is happy, came the same as in the description. I thought that it would be darker than in the photo, but it turned out to be lighter (ordered blue). One is not happy that the left pocket is slightly torn from above. I put 4 points.
Everything is fine
Great backpack as photo, thank you
The backpack came without damage. Locks work. The order corresponds to the description. thanks to the store. I recommend for orders.
The delivery time is very adequate for about three weeks. The store informed about the arrival of the parcel in the city. Communicated and answered questions. About the order itself: the price-quality are correlated. Some threads stick out, but it's not critical. For the season to wear the most it.
The backpack came quickly. Quality standards. For such a price.
The backpack is not hard, but soft, but in general i like it. thanks!
The backpack came in 2 weeks in hmao. Good fabric, threads do not stick out, locks work.
Excellent backpack, as in the picture, the seams are neat, light fabric, very comfortable, only i would like thinner straps, and so super, and came quickly, less than a month to samara
nice color
Backpack at its price, thought that it would be a little rough material, but it is soft, when you produce some movement, whether it is walking for example, a little rustle, and so everything is fine, there is a smell, with the store did not communicate, the parcel came in about 3 weeks