We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Very fast shipping! Backpack of comfortable size, quality is good.
Thank you, everything is super!
Lovely backpack, delivered to the apartment in 6 days!!!
Ordered with delivery from russia. In volgograd region came in 14 days. They took it from the point of issue. Courier did not offer us))) we order such a backpack for the second time. The first took her daughter when it was 17, but for three years the backpack lost its original appearance. I wanted to offer another all the same for 20 years)) but the daughter refused to consider other options.
Everything matches. Quickly
Excellent backpack! Delivered faster than a week!
The child really liked
, From warehouse in russia, very fast delivery 8 days! The store definitely recommend! Everything is qualitatively stitched, odorless, strong straps, good lining. the backpack is roomy, not for 3-4 summer. Color,, champagne,,. the only thing-eyes were embroidered white, but black permanent marker corrected it. very satisfied with the order!!! My daughter has not yet seen, a birthday gift))
Very quickly brought, after three days, delivered by courier, everything is fine
Ordered 07.07.19, the backpack received 11.07.19. Pretty backpack. Thank you!
Thank you, received, delivery fast
The backpack is super. Comfortable, roomy. Everything works. I'm happy
From moscow came in 12 days, everything is well packed, the seams are good. Purchase satisfied, store recommend
Very cool bag and fast delivery. on the 5th day brought the courier home, did not wait so fast. Thank you, i recommend
Super backpack. Granddaughter is happy.
Very fast shipping. Brought the courier. Thanks for the quality and speed.