We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Lovely and lightweight fast delivery
Very good quality. Love it
Backpack is very cool and beautiful, quality at altitude! Quite roomy, although not big, very satisfied!
The bag itself is sewn well, sent two weeks, but came very quickly. You can put a large wallet, cell phone. Lots of pockets. The disadvantage is only one: the bag can be worn only in one position (right front, left do not dress because of the cut). You can still throw it back like a backpack, but i do not see the point. The belt is very solid, when walking shifts closer to the neck and hurts rubs. The choice is yours.
Beautiful, perfect color…. Thank You
Quality is super. The store is cool. The goods came in 20 days. I recommend both seller and product. Seeing the quality of the goods immediately ordered herself the same, only now black.
nice but too small.
very nice . I like it
The parcel went less than a month. Quality at altitude. In life is better than even in the picture. My daughter is delighted. Color purple. I recommend.
Excellent, roomy bag. Quality sewing. Very satisfied
I bought this bag for holidays, it’s an ideal size to hold phone, passport and purse. It’s easy to wear and secure. I also love the color, good value for the money. Delivery was good also.
It fazes me. it's too much to wear.
Handbag is very cute, i recommend