We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Good handbag, but not great! In my opinion, the skin and finish are rough. For the price 2500 р. Quite worthy.
Genuine Leather, darker than in description. Unfortunately the zipper inside spoiled in first use but the store gave me a refund of $5. Found very heavy, but is normal because leather…
Thank you. The bag is good, very roomy, many pockets, came quickly, there is not a big smell of the skin. Seller recommend
Delivery is very fast. The bag is beautiful sewn qualitatively and corresponds to the description. Sent a gift for which thank you. Did not like the belt-it looks very rough, Sewn and pieces, on the inside of the fabric.
Thank you for the fast delivery. the bag is excellent, well packed. thanks for the gifts. The store is super. I advise everyone.
The order was received within two weeks. the bag was not complete. there is no decoration of leather tassels with sequins to the bag. the store promised to send with a new purchase and i ordered a purse.
The bag arrived half a month late.
Corresponds to the sample! Beautiful bag! Comfortable, genuine leather, beautiful color! I recommend!
Handbag received quite quickly. The store put the gifts (thanks). Material leather. Movement was tracked. Seller recommend.