We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Thank you for the extra gifts excellent store
Exact product description
She didn't like it that much.
The quality not the same as i imagined with the photos but very good about the price
Ok for the price.
The backpack is arrived on schedule and matches the description, arrived well packed away and protected, corresponds to the size that you see in the photos esemplificative. Has a outside pocket in front and a outside on the back, inside instead found two small pockets small open and one with zipper. No I think I can bring big weights but little things you.
The measurements are smaller.
In general, normal, the smell is but not critical, the threads stick out both inside and outside, at the front pocket the zipper dog came to the side seam and so i can not drive through the lock to check the work will have to cut and clean it. The keychain was put on one, a strange animal like a bear. It came exactly for 1 month. Because of the jambs i put 4ku.
The backpack looks bigger in the description than in the real. However, the dimensions (cm) are fine as in the description. Otherwise, it is nice and I am satisfied. :)
It's okay. There is no smell, the threads do not stick out. Delivery is fast.
book bag is made from a good quality leather and I received it quickly.
Very fast and safe delivery all