We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Great store. I highly recommend. I needed fast delivery, because. I leave for a long time from the country and was afraid not to have time to get a backpack on time. Reported about this experience to the seller, he said now everything will accelerate and in the end the goods came to st. petersburg for 9 days!!! I don't know what he was doing, but very quickly. The quality is excellent. Very satisfied
Everything is super!!!
Item delivered in 11 days, fastest delivery. The description corresponds, the quality is excellent.
Chic backpack. The quality is excellent, the zippers all work, many pockets. Natural is leather or not-i do not know, but to the touch the material is pleasant. Delivery to n. novgorod two weeks. Before sending, asked the store to send a backpack of a different color that he did. The seller definitely recommend.
Nice Product and fast delivery. Recommended!!
Great backpack store thanks
The quality is excellent, pleasant soft leather (not naturalka), the seams are smooth delivery fast. The store in the pocket put a gift.
Very satisfied!!! Thank you very much, delivered quickly, the quality is excellent!!!
The backpack is excellent, delivery is super fast! the store even put a gift. Thank you!!
Lovely backpack, the quality is excellent. Thank you to the store. It came very quickly, the track was tracked. Seller recommend.
Backpack quality, description corresponds
Very fast delivery, well packed in the puffy and package. The quality of the material and accessories looks good, the threads do not stick out. The inner material and inner zippers look worse, but it is in appearance. Backpack of medium size, a kilo of potatoes will not fit, like a ladies' city bag-norms. I really liked it, today i will start to wear it.
Very Very Fats Shipping! excellent!
Backpack is beautiful) fully consistent with the description) track is tracked. To the moscow region was 10 days))
Stunning backpack, comfortable, bronze color, dark accessories. Many compartments. Came quickly.
I order the second time. The first backpack took her daughter. as last time the backpack came packed perfectly-in a duffel film and a bag-package. The photos on the site correspond. the only thing is not genuine leather, but it looks not cheap. The previous backpack, which took the daughter, passed me from autumn to spring and nothing broke and did not crawl.