We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
I ordered coffee, the color matches, the backpack is beautiful. Suede is similar to natural, belts and the back of leatherette. Ordered from russia, came quickly, but inside the backpack did not put anything for the volume, came crumpled, for this i shoot the score. Handles are powerful for such a model, the front pocket is not deep. The store put a small handkerchief as a bonus. In general, the purchase is satisfied.
Great backpack. Perfect size
very good quality, bag is made accurately, love it. recommend to everyone
All the yak in the photo, the little boys knew the chain on the locks, strongly shaved
Beautiful backpack. It took a long time. Corresponds to the description.
Backpack very much i like thanks to the store louise, sent the goods the next day. Very fast delivery in 10 days to rostov region. Fully corresponds to the description and photo. Before the toe you need something to fill it to take shape and hang behind the straps. Convenient practical and beautiful
Quality is excellent, delivery for 10!!! Days. Thank you store!
The backpack is excellent. Natural suede on the front side, reverse-leather. Deputy, the harness is adjustable, on carabiners. All the accessories were wrapped in a film, so as not to scratch. Inside one pocket, plus an extra small on the lock and another for the phone and trivia. Purchase is very satisfied. Delivery month, the store put instructions for the care of suede products.
It came quickly. In appearance ordinary, nothing special
Chic backpack. Before that i took the bag from this store, and when i saw this backpack, i could not resist. Roomy, but not huge, beautiful silver accessories. The backpack itself comes in an anther, all metal elements are packed in paper. The color is very beautiful, but not one buyer i did not see the color that is real. On the attached photo, the real color is where the side of the backpack is increased. The color is beautiful and deep. Delivery by courier for 11 days to the house.
Excellent backpack, quality pleasantly surprised, the color is amazing. Delivery month to s-pb, track tracked.
Fast shipping! very high quality backpack, stylish and comfortable!
Ordered from china. Came crumpled below (photo 1). The store folded it in a package. I had to straighten it myself (stuffed with things) but on the back, where the skin still has flesh. There is also a smell, i think it will fade. The backpack is sewn well, the threads do not stick out, by itself heavy. Live looks good and high quality. I do not really like how the straps look, but it's already taste.
Very beautiful and thank to store for present
Delivery 1 month. Neatly packed in bubble bag, then in a transparent bag and another of the fabric. All metal elements are covered with a film, sewn neatly, the color is uniform. All expectations were met. As a gift put a handkerchief and instructions for care in the Russian language. It's nice to deal with such a store. Thank you!
For a long time i was looking for a backpack for my favorite nike sneakers, i saw this one and fell in love) with the color almost guessed) delivery is very fast, courier in hand. Quality at altitude, its money is worth, the smell is small. The lock is tight and the chains inconveniently restrain it, it will be necessary to come up with something. But still satisfied at 100% :)