We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Backpack liked. There is a small marriage on tailoring, compensated for a discount.
Backpack cool! Came quickly
wow wow wow lovely sweet nice quality deliver in time
Great backpack, exactly what is on the photos. Packed very well. Seller is fast and good. The quality is not 5/5 but its ok for this price.
Very nice. Not smelly, quality not bad either. Delivered in two weeks to Poland (free shipping). It will fit something about a4 size or a little smaller, but it will not necessarily zip all the way. Color as in the picture.
Sewn well. Leatherette is not very good quality. Stink-horror. But in the day it disappeared
The goods did not come
Backpack is excellent roomy, looks beautiful on the back!!! Purchase is very satisfied! But to the package there are pritensia. Inside the store put the cooler with air. This is excellent, but the kulechka is enough on the upper, narrow part of the backpack. And the lower part (bottom), it is wider. Accordingly, there was a void. So it turned out that the whole back, the lower part in the creases. Although when buying, i really asked the seller to quality the goods. Now we have what we have.
Thanks product received and delivery was fast. Product matches the descriptor. Satisfied
the bag looks more beautiful and big than what I ever excepted. thanks store.
Beautiful! Delicate and the perfect color
The article is very well packed. It is of good quality. Thank You