We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Excellent quality, fast delivery. Thank you very much to the store!
My lilac handsome man came. Exactly as in the photo. Delivery mega fast-5 days to tatarstan. thanks to the store for the gift.
I was relieved very much because the image and the actual thing I saw in the app did not change. I really like it. I look forward to the durability of the goods. Shipping and arrival were fast!
Very fast delivery. to peter 8 days. Backpack of excellent quality. i order already the second. the first carried two years. then there were rubbing and lightning broke. let's see how much the second is enough. Thank you for the fast delivery.
I love it. Everything is perfect. Thanks to the store also for the detail. I'll ask again. It's perfect for gift.
Exactly what i wanted and looked for a long time in our city. Soft to the touch. I think that next time i will order in the same store. Delivery mega fast, despite the fact that i ordered from russia, and sent from china, 10 days to kemerovo.
The parcel came after the end of the buyer's protection period. There was a dispute about refund of payment, but after delivery-cancellation of the dispute. Bag of good quality, neat seams, soft eco-leather. The smell of unpleasant almost no. The color is excellent. Thank you for the excellent product.
Cool backpack, delivery is very fast!
At first glance an excellent backpack, soft leatherette, many pockets both inside and outside. Let's see how it will behave in the sock!
Backpack really liked, store thank you. i recommend!
Definitely 5 stars! I order from this store 2nd, the first wine color. Quality at altitude, especially for such money. Specially shed the history of orders, and found! The first ordered 2 years ago, with regular socks lost a little corners. But this is the norm. In winter it does not freeze in the cold, soft. There is no smell, but only the smell of a new thing. Stitched quality, threads do not stick out, a lot of pocket. Despite the small appearance, very roomy. I recommend this seller and this backpack.
The second time i order a backpack here. The quality is good, the color matches. I recommend this store.