We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Super fast shipping rf! Good bag
The bag is normal, as in the description almost odorless, the seams are even!!
Bag is good) all zippers work) lining is dense) brought the courier a couple of days after the order)
The bag for its price is excellent, even if after six months-a year will break will not be a pity. Roomy, many pockets (two sides, one below, inside two pockets on the lock). Handles look rather weak, carabiners exactly need to be replaced. All locks work, delivery is fast (a week to orenburg). you can safely order
Delivery of 4 days in smolensk
Mega fast delivery, august 1 in the evening ordered, august 12 took in the mail. The bag is very cool, medium size, but very roomy, many pockets (four with a zipper around the perimeter, inside for mobile, with a zipper and one more as an additional compartment) so on the bag nothing now to look for, everything can be neatly placed, ordered my mother, she is completely delighted, Especially for such money, the color is gray, as in the picture, i advise everyone, i will order more.
The bag is cool, came quickly. Quality at the highest level, odorless. I recommend you will not regret it.
Delivery was from russia so only days 5, the quality of pts is good, stitched smoothly, a small smell of synthetics, and so all zippers work, pockets sea everything is fine.
The bag is large, the material is strong, the zippers are working, looks decent, the delivery is super-fast. Thank you!