We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Backpack liked, delivery fast, store answers very quickly
Backpack of excellent quality, genuine leather. Looks decent. Shipping and shipping is very fast, shipped on the day of payment, received on 6 day. The backpack delivered the courier, agreeing with me time. The store is very responsive, responds quickly. As a gift put a scarf. Later i will add a review of photos. Seller and backpack recommend! This is not the first backpack of this company!
Good and comfortable backpack, fully match the photo, one compartment, internal pockets, good zippers, stylish looks, not very big.
Long tried to understand its size reading reviews. Cute, took with coupons for 2500₽. Quality, perfectly packed, small (i would say half of the average size of backpacks): the necessary fit, of course, but so that something else "just in case" is not :). If he still cost up to two thousand rubles it would be generally good. P.s. The outer pocket is more like a "false pocket", and the pocket, which on the back-also modest-a couple of pencils and lipstick will fit.
Thank you! While all the norms later i will add!
Super backpack, but small size.
Backpack of excellent quality. The size is optimal for a small backpack. Sending pumped. At first there was no desired color. 10 days later they sent the track. Another track in a month. On the second track the goods went 14 days. When choosing the goods, the delivery should have been from russia and instead of 5 days the goods went 1.5 months. The store put a gift-handkerchief, but the mood is spoiled
I got to st. petersburg month with adventures) cute backpack) expected that it would be a little more, but also so roomy) the color is calm and very pleasant) in general-happy!) thanks to the store for the goods and for learning with their customers! Intends to make purchases in this store in the future!)
Super quality, fast delivery to BG - 2 weeks. Thanks a lot. Very good store with good products!
Bag as in the photo, made qualitatively. Delivery was days 5, courier to the apartment.
Thank you to the store, i'm very happy. This is genuine soft leather! Color one in one, the size is suitable. I'm very happy. Delivery to astana 3 weeks. The seller is the first to contact, reported that she sent the order. Success in the work of the seller!
Very quickly delivered, day 4 seems to be the quality of the norms, the lining is good, the seams are even, in one place there were threads, but slightly, the scissors and ready. The size is perfect for me, did not want a big one, owns a diary, a big business card holder, a big wallet, well, women's trifles, feeders on the back a little too small, but it's personally for me, probably right to say, that a big phone, and does not dominate there a little, it's a jamb, not enough straight of this corman. In general, i am very happy with the purchase, thank you very much to the store!!!! I think to order a new wallet smaller in size.