We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
The bag came quickly. I expected that there will be more. But it will.
Great as in the perfect picture I laile bcp!
I really liked the handbag, the product came quickly to voronezh. i recommend!!
The product corresponds to the description. The seams are even, in some places there were remnants of threads, but it is easy to remove with scissors, the smell is present, so sent to Balcony ventilate for a couple of days, In general, the goods are satisfied and I recommend. Of course it's not leather, but it does not look cheap.
Thank you very much. Good quality product very like.
Very beautiful I commendé 4
It is the second i buy, precious, very good quality, very satisfied, thank you
The store sent the order in about 3 days, reached the parcel to kaliningrad for 2,5 weeks. Came well packed, not wrinkled. The bag itself is small, i thought it would be more, but it is roomy. The material is suede cool, but leatherette is disgusting. Cheap, just horror. The strap is thin and narrow, ugly and uncomfortable, there will be a shoulder from such pain. Tied from another bag more beautiful.
The bag is just super)