We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Excellent bag, delivery 18 days to kirov. also when buying the discount was on the coupon. Thanks to the store, i will order more.
item good receiced but 60 days very late arrived. :(
Delight, of course, the bag did not cause. I expected more. Color as the photo, delivery 14 days, packed normally, inside the bag was inflated package, so that it is not deformed. Quality corresponds to the price. The material is soft, the accessories are not better quality, i know that there will be problems with the lock. But nevertheless, for 680 rubles, for a year enough to resemble. Order, but wow will not.
Price-super suitable quality, very well packed and arrived in perfect condition
Great! Just like in the photo! Neat and soft handbag.
I ordered a bag 25.07, and she came exactly after 2 weeks, 07.08. Pretty fast delivery, besides, also tracking. The bag itself really liked, it was packed perfectly, in several packages of cellophane and also in a fabric bag. Inside the inflatable bag, so that the bag keeps the shape. The strap is long. Fittings are not bad. The only thing, the locks are tight open. But i don't see any problems in that. The bag is dirty pink, as in the photo of the store. Beautiful color, similar to grayish such. Universal, in my opinion, a bag will suit many things. I thought that the bag was matte, rough, as if under suede. But, no, she's smooth. I think it's roomy enough for such a small size. In many show rooms of our city now this type of bags is full. From 1500r and more. And then took for 891r. In general, i liked everything, everything is fine! Let's see how in the sock, how firmly everything will hold. I hope everything will be ok!)
Everything is fine and fast. Qualitatively, without extraneous odors, creatively. The store umnichka, the track was tracked. The most important thing-everything coincides both in the description, and in the reviews!!!!!!
Bag class, it came on time, all this time tracked