We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
The backpack was a little over 3 weeks. Tracked until the delivery. Was packed in two packages. Without damage. The backpack is the same as in the photo. There is a smell.
Very good backpack. The material is dense, the quality is excellent. Let's see how it will be worn.
The backpack is beautiful, the color is darker than in the photo, but good, i'm happy. Handles inside fabric, non-slip, leatherette is pleasant, there is no smell, roomy. I recommend.
The backpack is excellent, but the smell is creepy, i hope to fade, came quickly, it looks like the skin but i doubt it.
Very good quality goods. Fast shipping. I will order more)
Backpack super! Roomy and high-quality, i really liked, i advise! Delivery 20 days to mo.
The briefcase is cool, dense leatherette, looks very cute, inside is well sewn, the straps are stitched tight. But there is one but, he first stinks with glue. Came very quickly to the feathers, about 2 weeks
Funny. Zipper leather, It's not the skin itself. But for such money, the skin did not wait. The smell is not pleasant, i hope to air. As in operation we will see.
Photo is just like delivered product!! Good quality!! Fast delivery!!
Honestly, extremely surprised by such high quality of the goods! Backpack is similar to leather, maybe some pressed leather, but exactly leather! Comfortable light, beautiful, bright, without marriage! Convenient compartments! I'm delighted! Thank you very much to the store for the excellent quality! There is a small smell, but on the balcony for the night disappeared!
Cool backpack! No unpleasant smell, no creases. Packed well. Inside the bag h air, the backpack itself in a cloth bag.
Backpack corresponds to the price. In one place, the thread of the seam sticks out, some where the seams are poor, in one pocket the hole. But everything is not critical, in general it looks decent. Delivery 22 days.