We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
I made an order from this store for the second time. For the first time i ordered in wine color, now again in wine color and red. In fact, it turned out that wine is not the same)) the first came in a beautiful wine color, the second more with a berry shade. Also on the first was issued the logo of the company, on the subsequent such is not. The difference is noticeable. In the photo, the lower order, which came more than a year ago, and the upper one received the other day.
The goods arrived quickly, to the vladimir region. I order already the second such (as a gift), the first purse of 1.5 (everything is fine!), in the same color. There are no complaints about the quality, but! It is much lighter (more red, not wine shade) and there is no emblem in the lower right corner, which somehow cheaper its appearance. For the color and absence of the emblem i shoot the star, because. I expected exactly the same product as the first wallet.
The purse is excellent. Leather. Very stylish and roomy. I advise everyone
I am very happy thank you very much, it was very nice to communicate and very high quality goods, i have not met this for a long time. Thank you very much
The color is not dark blue, but turquoise... Locks blue... It does not look very!!!
Just like in the picture. Quality very good
Shipping fast! The material is similar to the skin! Locks are difficult to open, i hope, developed! As a gift sent a stand for the phone! Thank you!
ok
The product fully corresponds to the description and photo.
All right, that's what i was looking for. Thank you
The purse is very cool, it took two weeks to the moscow region. Zippers work, several offices, thanks to the store, i recommend!