We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Delivery to ryazan about a week sdecom right to the apartment. Packed in dust and box. When delivered, it was not deformed. The color of the skin (if it is the skin, since i can not say with confidence, because i do not understand) i liked it. But the accessories are somehow too yellowish, the color is closer to copper. Threads did not stick out anywhere. There was a smell true, but disappeared in a couple of days. The bag has small "legs", which pleased me, will not be scratched from below. One compartment, inside there is a zip pocket and a small open pocket.
Great bag. Neatly sewn, quality material. Keeps the shape. Very satisfied with the order
In st. petersburg came in a week. Quality is good, the accessories are moderately quality. Bag shape holds. The smell of leather products. About a6 format, a little more. To be honest, more like a split, but i do not take it. There were markings on the back of the small strap, but easily erased with a slightly damp fabric. Overall satisfied. I provide labels for careful study. The store is moderately sociable. The company metit in the world brand therefore should be responsible for quality. In case of which i will add a tip.
The bag looks good. Everything is done neatly, qualitatively. The bag holds the shape well. Brown color neutral. No smell. Of the minuses-very yellow accessories and a long strap looks cheap and thin for such a bag. Packed in dust and box, could be more reliable. If this is really the skin-then the whole price is adequate.
Good quality
Beautiful item, good quality, perfect!
I liked it very much, quality and beautiful
I ordered two bags: bordeaux and brown. Burgundy delivered days 6 to mo, sdek and courier. The second went by ordinary mail much longer. The box was very wrinkled, but the bag was not hurt. I did not understand why not sent together. And the second bag came with hats from another store
Well received 03/07/2019 product top very satisfied thank you baucoup thank you
Beautiful bag, more wine / burgundy colour - the colour is better in reality.
Great bag
Bag Good quality
The top very good job
Quality I recommend
The bag reached in 5 days in st. petersburg. Was packed in dust and post bag, accessories and handles were sealed. In general, the bag corresponds to the description and photo of the store. Several important points: 1. hardware is not for gold, but rather for copper. 2. there is smell. Honestly, i thought for such a price there would be no smell. Sent to the balcony weathered. 3. it is very inconvenient to cling the strap to the carabiners. In my opinion, without a long belt is better. 4. the bag is quite roomy. It will fit more than it may seem at first glance. 5. fingerprints remain. Can skin the photo later and add a tip, whether the smell and as a bag in the sock. In general, i recommend.