We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
The long-awaited backpack came in 10 days to nizhny novgorod, although the store sent the goods only after 5 days. The quality of the fabric upset, looks cheap. There is something to compare before there was another backpack for moms (sold stupidly, what i regret) cost cheaper, looks better and pockets more apply and his photo). In general, the color and parameters correspond to the photo. As a gift put hooks. For this special thanks to the seller. The seller answers the messages, the contact goes. The parcel was tracked all the way.
I ultra super loved it, the material, the colors, it's beautiful. I recommend it to 100% and my order was exactly as i ordered it. Thank you store
very good item and fast shipping
Waiting confirmed only that it is without defects, as i found it in the store in our city. In the store the price is 3500 rubles., on ali zam 1700 rubles. This backpack is better than its analog for 800-1000 rubles. It has a dense fabric, locks smoothly roll, accessories quality, lining durable. The fabric is a little foldit on the front side, but i think it will smooth out. The backpack is very roomy and keeps the shape well. Delivery took about 2 weeks. The only negative is a small variety of colors, unlike cheap analogs.
It was a fast delivery ,, n am really satisfied with the baby bag itself ! Exactly like the description the site gave !
Backpack really liked!! came to the krasnodar territory for 17 days, which is fast. The quality of a good backpack, the colors are saturated, bright, multifunctional and that is not very important roomy, there are 2 pockets for bottles, as well as many compartments inside. The goods came without a smell, not crippled)))), did not check for water resistance yet))). Corresponds to its price. The track was tracked, the store is not particularly sociable. Order, you will not regret!!!)))
Quality is medium.
He is good!) there is no smell. Castles are nothing like that. The kit has a attachment for the stroller. Came backpack oooochen quickly, literally in two weeks
quality is great if you need a newborn bag this is the perfect one i recommend 5 stars for sure
Very practical, a lot of storage, pretty colors, quality seams. Satisfied with the order
To moscow delivery took about 2 weeks. Very cute, roomy.