We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Well, what can i say is just cool!!!! The quality is excellent, each shovchik stitched evenly, no complaints to sewing, cool! There is such a suspicion that it is still not genuine leather, there is some smell (i note that it is not nasty and not big) remotely resembling the skin. I assume it's a skin-scented spray, now it's universally used, but i can be mistaken. In any case, for such money you get a very, very high quality product. There was another nice bonus in the form of a scarf on the neck and a discount. The goods came in excellent condition, in a bag-case. In a word i recommend both store and product! You won't regret it!
It is so beautiful!!!!! It is high quality. Smell free.
Thanks to the store for the bag, a little darker than in the photo. special thanks for the gift. with the seller did not communicate, sooo did not send the order for a long time, but came quickly.
The package went for three weeks. the bag is cool, the quality of tailoring and accessories are excellent. everything corresponds to the description. although it is not leather, leatherette is soft and pleasant. i did not expect that it is so large, although in the description and the sizes are indicated. for me it is too big, gave to a friend. she's very happy. i recommend to buy. the store as a gift put a neckerchief
The bag really liked. Everything corresponds to the description. Thank you store
Delivered quickly days in 20. Mom is happy) everything is whole, packed well. Delivered the courier straight to the door of cdec. Bonus put the neck handkerchief.
Handbag is pretty selection and carefully sewn I am very satisfied
It came as always fast, quality as always on top, description as always accurate, well, happy as an elephant)) as always))) thank you very much that you are happy