We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Initially, a gray backpack was ordered, but it was not available, the store quickly reported, replaced with red. the backpack is durable, no marriage is noticed, there is a small smell (i think it will quickly fade), roomy, inside several comfortable pockets. i am very happy with the purchase, thank you very much to the seller.
Nice backpack! I bought my daughter for school in grade 6. Atlas and cards are placed, there are several pockets for small things.
Thank you. Class!
Shipping super, store is good, recommend
Very good backpack! Quality, beautiful, comfortable and original. This is the second already)))
Only in front of the backpack is the skin, the rest is plashevka, not heavy roomy. Purchase drill
Incredibly fast came the backpack! Arrived in an apartment in moscow with a courier, in two days! The quality of the product is fine! Looks exactly like in the picture. Pockets are behind, a pair on the sides, inside two pockets with a zipper, two compartments. I am pleasantly surprised by the speed and quality! Thanks to the store for the impeccable work!
The backpack came without marriage, defects and unpleasant odors. Color and description match. Delivery is fast. Accessories quality, lining tight. The back is not rigid. Inside there are two small pockets with a zipper, and on the back is deep. Straps are comfortable, wide, fixed tightly. A neat and roomy backpack, worthy of quality. Successful purchases! Seller of good sales!
Delivery 7 days to novosibirsk. The quality is very good, the seams are even, the lining is good.
Very cute backpack, can be worn as a shoulder bag, roomy, skin soft, shiny, everything is well stitched, i'm delighted, thank you.
Wonderful store, fast delivery, good backpack. A roomy, a4 folder will fit. There is a small smell, but it, i think, will fade. Many pockets, the seams are even.
February 23 in the evening ordered a backpack, and already 26 in 12 days delivered to the apartment company sdek! Super-duper fast delivery, comrades!!! bravo store, did not expect so quickly to receive the order! 100 times thanks! took this cool backpack to mom, she is very happy! It will now be convenient for her to go shopping .... i have the same backpack of the same brand, only from leatherette and suede. The backpack is simply awesome, i carry in it 5-7 kg, roomy, i do not even feel gravity. in general, very comfortable, and most importantly-beautiful! i have a red color. looking at me, the people are already thinking about buying backpacks! so, take it, do not doubt, you will not regret it! and as high as it is, there is no smell, everything works, packed perfectly! I recommend all this seller and their goods! that would all so quickly deliver the goods and in such a chic quality! i will continue to order everything from them! and special thanks to the company sdek, well done, so keep!!!
Backpack corresponds to the description. :) Leather only in front (this is not leather, but dermantin). Sewn qualitatively, zippers are well unbuttoned. Roomy in nutri there are 2 small pockets on the lock. Backpack is happy :) their rf came very quickly :) i recommend the store.