We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Quality is good. Zip runners are whole. The lining is durable. Very satisfied. Came quickly
Backpack super! Light, comfortable!
Funny backpack really liked quickly came
I am very pleased with the promptness of the store. i asked to send a backpack by mid-august for my daughter's birthday. and the parcel came in a week. the order was made on july 3, and the parcel came on july 9. Good packing with fluffy keychain. the seller is beyond praise. many thanks for the excellent work. i recommend ordering from him.
The backpack is smaller than expected, the color is really darker than in the photo. Your money is worth it. Took for 1030. It went 1,5 months to peter.
Backpack sews qualitatively, nothing sticks out, whole, does not smell. Dark blue, sorry zip sliders gold-plated. Roomy and compact, lightweight.
Quality is good, sewn smoothly, surprisingly almost does not smell, pockets a lot, lining is not rustling, good. But the appearance somehow was not particularly impressed-the photo is better, more effective, and in real life it looks simple, but for every day it seems like nothing, it is good.
Delivery to st. petersburg 20 days. The product corresponds to the description, the quality is excellent. I advise the store.
Very fast delivery, good quality for the price. The stores communication was excellent.
Very fast shipping
Product very well done
Urgent quality backpack. But for your money is normal. Everything came whole, there is no smell, lightning opens. For three weeks of use nothing broke off and did not break. The compartment inside is one. There is a pocket for small things. Purchase is satisfied
Very fast delivery, fully match the description