We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Backpack cool. The order came for 27 days in the tyumen region. Track tracked. Seller and this product advise.
One to one, as in the description. I order the second time. First backpack ordered In gray, now ordered in pink.
Great backpack! Quality is good, the color is pleasant! Lacks pockets for small things. Very roomy
Great backpack. Sews well, and very cute.
Backpack is good, as in the picture, only one large pocket inside is not very convenient, open it also is not very convenient
Great bag
Excellent backpack, bag, very comfortable!
Now this is my favorite backpack! Convenient to carry and as a bag on one shoulder, roomy, the lining is well stitched, inside there are pockets, good accessories. Outside pockets on the sides are working. Inside were air bags so as not to be wrinkled during delivery. Came to kiev for three weeks.
Cool bag, corresponds to the description, the skin is pleasant to the touch, the belts are reliable
Cute
The bag has a weak smell, which i think will soon disappear, to the touch is pleasant, similar to the skin, but naturally not the skin. You can even go to school with her, but textbooks of the usual format will fit a little, about 5 pieces. I ordered the parcel on june 29 (i learned in the shares "together cheaper" and cost me this handbag in 880,27 rubles.). The store answers the questions quickly and correctly, thank him very much!!! The parcel was sent on july 4, july 29 received at the post office. I recommend, the bag is not bad.
Nice backpack
Quick. The order was delivered by the courier, nice.