We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Well, to say, show, nothing, the parcel disappeared on the road in a week (but 4 stars will put for the integrity of the store, he scm me wrote that the mail lost the parcel) the dispute was closed in 3 minutes, returned all the money. But i do not want to order here, because there is no trust.
Perfect
Great backpack. Practical, convenient, many pockets. The sewing quality is excellent. Apron quality. On the straps there is a zipper, giving the opportunity of two straps to do one and vice versa. In the rain of course it gets wet, but what to want a rag))) in general, the backpack is excellent
Great backpack. In moscow came for 25 days (sdek, courier to the entrance) all as in the description. Recommend product and store
Delivery in accordance with the appointment. Workmanship is very good. A small and convenient small backpack with convenient storage options. Ideal for use on the motor.
Great backpack! Small, but roomy, many functional pockets. Stitched qualitatively, belts and accessories are also of good quality.
Backpack fire. For city walks, what you need. And i recommend the product.
Great backpack. A lot of all sorts of feeders and offices. All the lines are even, the locks work, very roomy. Shipping and shipment is very fast. To moscow about 3 weeks. Delivery by courier service, which is very convenient.
Backpack came quickly-in 2 weeks. Pleased. Very cute, i liked it.
It's okay, i recommend. Delivery fast, backpack convenient, for city very good, convenient
Very high quality and comfortable backpack