We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Well sewn, pockets are different: convenient, all zippers are in order. Good thing! Let's see how it will be worn.
I ordered a gray 14, it was not at the moment, the store immediately notified about it and offered different options. After the decision, the backpack came in less than a week. The seller is exceptionally polite, the product is fully consistent with the description, i recommend this store
It came pretty fast. Quality is very good. Used absolutely the same backpack for two years. Very comfortable, roomy.
It was according to the exhaustive and detailed description that this backpack was picked up. Everything is shown, explained: dimensions, materials, quality, properties, number of pockets and compartments, additional chips.
Very happy with the backpack. Great capacity and nice. All right. Thank you
The fabric is durable, sewn qualitatively. The form with the pictures of the store does not hold. The only big complaints: zippers on the front pockets open up! That is, the pocket opens first near the bottom. Naturally, if there is a lot of trifles-she tries to escape at the opening.
Everything is fine! Quality at altitude! We order not the first time! Shipping 12 days! Seller thanks!
Great backpack. To saratov got in less than a week.
Price quality is the same
Backpack comfortable, 17 inches fly as to their home. The laptop does not stagger, sits confidently
Very good quality of everything; from locks and zippers to interior decoration. Spacious side pockets, which is very important for me, in the conditions of the city. 14-inch i have enough with my head, was 17-inch, but, it seemed, i'm too big))) i ordered c tmall, it reached the moscow region in 2 days! I recommend!
The product corresponds to the description, the lines are even, the threads do not stick out, the locks are normal. Truth bought for 1367₽, on sale from 2000₽, marketing move)))! And so everything is fine!!!
Excellent backpacks. Already 4 of this company. Seller recommend
The child is satisfied, the store is good