We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Okay, pwro quality ea very low
Accurate to pictures
Very good bag, thanks to the store!
Very cool bag in quality! There is a small smell, but the nose does not beat, everything is smooth, chains without scratches. Expected a little more size, but i like it even more. The only negative is a very long shipment of goods, almost 10 days. I want to modify it a little under myself, removing the chain on one side. I recommend the store, it costs its money unequivocally!
Thank you very much came all quickly)
Excellent, stylish bag. Thank you to the store for fast delivery.
The bag is super, for your money! Recommended
To the ulyanovsk region for 3 weeks! Super! The bag is cool! I took white, but i could not then not order black! Very comfortable to wear. Looks expensive! There is no cheap shine (in the photo with a flash it turned out so). Stitched qualitatively. Inside the fabric without a cheap lining. Casual style, everything is right. White took for 730 rubles. Black for 580. I recommend unequivocally!
Excellent bag, i will order in a different color.
Bag is nice, there is no smell or something but zipper is really problematic hard to close or open it stuck each time annoying