We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
A backpack for the first class (as written in the description) came to me, a 33-year-old aunt. I like it. I wear a jawchik to work, my colleagues are delighted. I'm a star
Thank you for the fast delivery and product quality. I hope to deal with you in the near future
The straps are terrible and short inside the lining as a package and so everything is fine) i say what could be better
Beautiful!
Quite roomy. Completely canvas. It is closed by tightening the lace through eyelets, on top by a valve. Very satisfied. The store is my gratitude.
To ukraine 13 days! Everything is super, as in the picture! Seller thanks and recommend! 5 star backpack! All the world and good!
The goods came in a month. Quality is very good. Very roomy. I liked everything.
Wonderful backpack, roomy. thanks to the store for fast delivery. girl 11 years liked.
Backpack quality, the material is dense, there is a smell, but not sharp, i think the weathered quickly. The only negative, on the pockets are rather attached buttons, from frequent opening can tear off. The store is good, thanks to him for the responsibility. came the parcel for a month, packed in a simple package. The seller put a sticker as a gift, thank you.
exactly like picture. Bag is really nice
The order arrived before schedule! Very happy with the store. It seems to be all right.
lindo