We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
I bought my granddaughter as a gift, the color is lilac, i expected that the color will be brighter, as in the photo, in fact the color is paler, the smell does not have any. I bought black for myself about a year ago, nothing happened with a handbag, the accessories remained shiny, the handbag did not crack and did not get lost, the zippers all work well, the bag though small, but everything necessary fits: phone, small wallet, keys and documents in the middle department with a zipper, there is also an outside pocket with a zipper, When i go for a walk with children i always take it with me, small and light, very convenient. Seller many thanks for the quality goods and fast delivery.
I really liked the handbag, small, but inside three compartments, one of them with a zipper. Another small pocket on the side, for a travel. Artificial leather, there is a light smell of a new thing. What i need. Thank you.
Quality is fine
The order was delivered very quickly in 14 days and in excellent condition. Corresponds to the description. Looks very good. Very satisfied with the store. I recommend!
The bag is cool. Perfectly packed. Inside the bags with air, so that the bag does not lose shape. In krasnodar region the parcel reached in 18 days
super.
Beautiful
Very small. My phone and wallet didn't fit in there. Only the passport got in and the keys. But delivery fast
The product corresponds to the description. Made handbag neatly. Looks decent. Packed when shipment well. no damage. Thank you