We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Delivery mega fast, bag as always on top, i recommend definitely to buy.
Factory quality bag-the lines are even, the accessories are working, there is no smell. Corresponds to the description. Delivery sdek took 3 days. Packed well, nowhere wrinkled. There's nothing to complain about, everything is ok. But, frankly, she did not cause delight. It's just a matter of taste-i do not really like the abundance of golden accessories, although it looks very decent here.
Perfect as advertised
Very good quality
The parcel came in 14 days. A little package was damaged, but everything came whole. I ordered a bag of wine color in exchange for the same, which served me in 1,5, and would continue to use it, but the handles began to crack, and the lining, accessories-everything. Decided to order a new one. The bag is of excellent quality, the lining is durable-it will not get out in a week, the accessories work, there is a long strap. The only thing is, it's a little lighter than my old bag. The store also put the gifts. Seller and product recommend
The bag is very high quality. Stitched neatly, the seams are all even. No thread. The lining is dense, but not hard. The bag itself is large, very roomy, as we needed it. Put as a gift keychain-chinese knot, very cool. Bordeaux color, as red wine write. But not bright, but muffled. Very good. Pockets on all sides are a lot, as well as inside. Quality at altitude. The store is branded, it has all the bags magnificent for every taste. So i recommend all this store.
The bag really liked. Good quality. Thank You
House seems decent person shes
Big bag. It took a very long time. Almost 2 months.
Very cool bag at a reasonable price and with fast delivery. In stavropol it was 7 days. The order was brought by the courier, before that he called, specified the time. The store also put two gifts, in the photo they are. Also pleased with the care of the client, put the flavor in the bag and a pack of silica gel. Very satisfied with the order, i recommend the seller to everyone.
Bag as in the description, color too. The quality of the bag is good, the seams are even, there is no smell. A short handle does not unfasten, for me it's a point)) (i do not like short handles) in general, very davolna bag. Delivery turned out to be long because. Ordered from russia, and in the end sent from china.
The bag is good, but a bit too big