We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
14.04-14.05 came exactly in a month. The store is sociable, everything was tracked. The backpack is beautiful, comfortable. One large compartment and many small pockets. The material is interesting, soft, pleasant to the touch. The color is slightly darker than in the photo, smoky-black and gray some. Of the minuses: there are protruding threads and all sorts of inaccuracy, but in the eyes it does not rush much. I like the order, i do not regret it))
The quality is excellent, all the seams are even, the lining is dense. Sometimes in the zipper of the compartment on the lid (or what is it clearer to call it?) there is a lining, perhaps only at me. In general, the backpack is super, its money is worth it! The store is sociable, he himself extended the protection period for 20 days, and asked periodically whether i did not receive the parcel.
Super!!! Sooo cool!! Thank you store! Very polite! Recommend!!
The backpack is excellent, only strong smell. Thank you.
Cool backpack, was a little less than we expected, but still quite roomy. I ordered my daughter to go to school. Everything fits.
The store sent the order for a very long time, but the parcel itself came very quickly :) the seller answered all the questions. The backpack itself corresponds to the price: there are shortcomings, inaccuracy in the finish, light smell. But in general it looks good, the material is decent, the blue color is quite dark, the size of the backpack, what you need, medium, locks work, i like, and taking into account the price and fast delivery put five.
Super backpack!!!! I liked it very much. The fabric is pleasant to the touch.
Good quality bags .. The girl was satisfied .. Minus two stars for the fact that the store very long sent the goods ..
Backpack is great! I'm very glad that everything came exactly the same! Looks gorgeous!!!