We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
I adore these backpacks, for 3 years as i use them, they are worn perfectly
Backpack super!
Excellent backpack, came for a week in the moscow region. Quality like. Just a little smell. Seller answers rarely
The backpack came quickly. Whole, not crumpled. I liked it very much, the color is not quite red... Roomy, a little more than i thought, looks good. Locks work well. For such a price is generally normal, always bought expensive backpacks, decided to try to order here, did not lose)))
It came in 2 weeks to moscow
Good
Excellent backpack, i recommend to everyone! Fully corresponds to the description. The material is artificial leather, but it looks good (if that, i have been buying leather bags for the last 10 years, so believe me). Many pockets, straps on the inside of the canvas. The backpack itself is very roomy: an umbrella and a bottle of water will fit in, notes will come in a lot if anyone needs to study. In st. petersburg from china, the backpack came in 2 weeks, i was on vacation at this time, so the store at my request extended the protection of the order so that i could get it on return.
The bag (backpack) came quickly, the quality is very good. We buy from this store for the second time, and the second time everything is fine that can not but please. Product and seller recommend!
All is great, except the wrong color of the bag.
The backpack is very cool, i order the second time. the first was five years.