We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
very nice, but small.
Delivery 2 weeks. Small, neat. Mishka is lovely, the daughter is delighted with him.
The bag fully corresponds to the description, sending fast, delivery to perm for about a month. Stitched normally.
I recommend the producer, received the parcel very quickly
The order reached the rostov region on the 12th day. Packed in cardboard. Inside the bag are two bags with chinese air, so i think that implicit creases (which can be seen in the photo of other buyers) are not from the fact that the bag is wrinkled on the road, and turned out in the manufacturing process. The eyes do not catch, but not perfect, although for this money is very decent handbag-put wallet, keys, phone, passport, etc. Neat, small, but estate for small things-as i should have. Not tough, but keeps the shape. The length of the strap on the inside is fabric. The color is discreet and suitable for different. In general, the purchase is satisfied.
Came very quickly, the order was made on march 28, came on april 9. I order the 2nd time. Quality at height, looks neat, as in the picture. The first bag eventually broke the handles.