We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
thanks store I love the bag for my baby
Waited for an order about a month ordered 17.05 came 17.06
My daughter liked the backpack, delivery three weeks to krasnodar, the quality is excellent, the keychain is fluffy as a gift. I recommend everyone the store and his shop!!!!
The backpack is made qualitatively, the threads almost do not stick out (except for some places, but they will not be cut off), sewn neatly. Inside two departments-one on the lock, the other is not. The size of the backpack is small (about 23 cm), but everything you need will fit. Looks very cute!
Great order
Excellent backpack) odorless, very cute) very satisfied)
Cute
Backpack corresponds to the description. I came to saratov for a month. The store put a bag of air, so only the front pocket is remembered. Threads stick out, locks are hard to open, especially on the front pocket. The accessories of the keychain differ in color from the accessories of the backpack (it's strange, but many buyers wrote about it). In appearance quite roomy (in business did not try). I do not shoot stars for anything-for such a price like a normal backpack.
The parcel went 30 days to kazan, took it in the post office. Packed was good, inside the backpack was an air bag, the contents were not wrinkled. A small backpack, there you can put water no more than a liter, a phone, a purse, and perhaps a small book. In the kit to the backpack there were two keychains, one with the inscriptions, and the other in the form of a pompon. Bag as in the photo. All locks work. The backpack has two compartments-small and large. In the large compartment there are two pockets, one on the lock, and the other without it. Everything is sewn very qualitatively, the threads do not stick out. The bag is adjustable to any size. Weighs about 250 grams. I ordered 842,78 rubles. In general, i liked the backpack, claims to delivery, quality, i do not have a store. Everything is very well done and very high quality, worth your money. I recommend to buy
Super