We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Very nice backpack.
Backpack super! Well packed. Waited about 3 weeks.
The bag is small to Medium size which is ok. The material quality is excellent. You will be happy with it however as the bag was folded it was crashed, which I’m not to happy with but I will still work with it as over time it will straighten out. Standard delivery to the UK took 4 weeks to arrive.
Backpack came like in the photo, liked
Delivery is fast, the quality is excellent according to the description and photo. thanks to the store.
A good backpack, looks decent)
Good quality, soft, odorless, roomy
Ordered 23.06.19, received 31.07.19. Backpack color "electrician", not dark blue (navy blue). I expected a dark blue color, so i was a little disappointed. But in general, a normal backpack. Not as roomy as i would like. Large books or magazines will not fit. Inside there is a pocket with a zipper, and two more small pockets without a zipper. On the outside, behind there is a pocket with a zipper. Still with the переди on the sides (apparently for beauty) there is lightning.
Everything crumpled. Quality is normal. I hoped that i would come with a package inside, straight, as many wrote. But all crumpled, and so everything suits
Cute drawstring bag
Thank you very much. Backpack is happy, for notebook a4 a little too small. Packing in a package with bubbles. Delivery is almost a month. All good.