We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
I received the bag before the deadline, it is beautiful, I recommend the store
Very quickly sent a handbag; Beautiful, small, effectively shines, the details are attached securely; I recommend
OK product.
Super happy with my purchase very beautiful bags and very elegant. I recommend without hesitation.
Handbag really liked. Came quickly. Seller recommend.
Very effective clutch! Quality performance, stylish. Purchase is very satisfied. The store is clever, delivered quickly, the packing is neat. Best recommendation to seller.
Purse is beautiful, but the packaging damaged the corner of the purse and now it is a bit wrinkly.
Clutches came. They look very good. The courier delivered to the house. Thank you very much to the store.
I ordered a friend at the prom and really liked it
I got my order last night. Delivery by courier to the apartment, the parcel was tracked, came quickly enough, inside the packages with air, reached in excellent condition. The store is sociable, attentive. I ordered two handbags of black color. Quality pleased, made very neatly, fairly dense, the shape is kept perfectly, the material with the presence of shine, but everything is in moderation, sequins do not crumble and hands and clothes are not taken, handbags are very elegant. I expected of course that they will be a little larger in size. Overall purchase is satisfied, the product is worth its price, the product and shop recommend. Seller thanks and good luck in business.
Delivery 3 weeks. Not big. Cute