We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Finally i got my bag. Class, soft, just like i love. Seller 5 + + + + + + I recommend to buy. There was a delay, but it's mail fault. The store is excellent, thank you!!!
Everything is just fine.
The bag is very Ok.It worth the buy
The bag is good, i order the second time
Bag as in the description, soft, odorless, accessories working. Unfortunately, on the back of the bag was a small blue scuff, but the store settled the issue.
The order was issued through russia, but the shipment was through china despite this delivery was a couple of weeks. The quality is excellent. Came the bag in the anther e and pupyrke. Color more cream or beige gray... Like melted milk. Hardware works. There was no foreign smell. Mom really liked it. Thank you very much to store for good goods and fast delivery
Super! Shipping to tula region about 3 weeks, track tracked. The material is similar to the skin, soft and pleasant to the touch. Inside there are 2 compartments and 3 in the center with a zipper. 3 pockets, one of them with a zipper. Outside 1 pocket with a zipper. In the pocket lay an elastic band-a gift from the store. Dimensions correspond to the description. The seams are smooth, neat. Took the color of bronze, with glitter, looks very nice. I recommend to buy, then i will order the same, in a different color. Thank you seller!
Good color, nice quality, hope to wear it for a long time, will see. Thank YOU
Very nice and practical.
The bag is soft, cool. Delivery less than a month. Thank you for a small gift (hair bow)
Thank you store! Everything corresponds to the description. i recommend the seller. i received it very quickly.