We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Beautiful but too small for an Iphone6s even without cover. So, sadly for me, useless
Very Nice, it s special :-)
The bag is chic, first ordered gold, but after a while canceled transportation, and the store offered to send again, the gold was not available, and i chose white, but i even liked it more. packed well in a cardboard box. the quality is super, and the bag itself is cool, unusual. iphone 7 does not freeze, it is the size of the palm, but it's not a problem, because it's super. in belarus came for a month
Super Bag! I'm amazed!
Beautiful, very well manufactured
Item just delivered and I am satisfied 100%... Thank you
Very beautiful handbag, as in the picture. went not long.
Finally got this purse. Long led the hunt for white color. Packed well in a box, but nevertheless 3 rhinestones on the handle was not, and in the package too. Opened a dispute for 200 p, because well, it's very obvious and to wear so in no way, immediately approved. Since i took so at a discount a large return cost would be impudent. I'll take it to the repair, i hope to pick up the rhinestones and i will definitely wear it. If not for this nuance, the bag itself is very beautiful. It is miniature, but the iphone se phone, card, keys and lipstick will fit)
Love it
Thx
Parfait.
Transportation was canceled but money returned
I did not come the store all at once returned the bag. Package lost
very beautiful thank you!