We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
The product corresponds to the description, there are small shortcomings in the lines, but in general it looks good and reliable.
The goods came on time, the quality is excellent,
Very cool backpack)) convenient, roomy, many pockets. the store very quickly sent the order. delivery to the trans-baikal territory a month.
Delivery to peter was more than a month. These backpacks i take not for the first time, everything suits.
The color is identical in the picture. A little protruding thread, but not critical.
The backpack came very quickly, the quality for this price is just gorgeous, let's see in operation, the color is lighter than in the photo, not beige, but milky, the size is not small, not bulky, stitches are all even, lining cloth is dense, the color is pleasant-eggplant)) many pockets both inside and outside, In general, i recommend!
Very good backpack! Thank you store!
The backpack is super, the store thank you very much, came not crumpled, smooth, which really liked, though long drove to arkhangelsk! In general, i am very happy.
Krásný Super Batoh
A good backpack, roomy, but very tough skin! Came well packed, without defects. Delivery is not fast, almost 2 months.
Order made 02.07 received 20.08 post of russia long rolled a backpack at the airport, ordered for a birthday, and received by september 1 :( the backpack has an unpleasant smell, i hope to quickly fade, locks work, stitched well