We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
All as in the description, the quality pleased
Just super, quality, design, was very satisfied! i recommend!
The backpack came for 3 weeks in the volgograd region. Not bad quality, but the smell is creepy from it, did not fade so far
Everything is fine! fast shipping. package is not damaged. package tracked. quality price. I recommend! Thank You
1) shipping free e-packet for 2 weeks. 2) asked the store to send the backpack without foreign odors. He said nothing. The backpack came smelly, with the smell of an incomprehensible type of fish, but not much, only if you smell it. I hope to fade with time. But the seller minus is not sociable. 3) the color is not silver. Rather coffee, not for nothing lightning and plating of pens from the inside of the coffee color. But due to the brilliance it is difficult to name the exact color. Shine is not strong, not cheap. On the first photo quite well managed to convey the real color. I really liked the color, despite the inaccuracy of its description. 4) most importantly: sizes. Do not delude and do not believe the reviews-a4 is not included. You can fit, but with tricks and reservations. A4 is about 29,7 cm long, 21 cm wide. The height of the backpack to the zipper is 29 cm. Width 22 cm. This means that you can push the report, but to the lightning has come together, you need not put it directly, but to let it down.
Good backpack, rich color. Yes Small creases. Not critical.
It was less than a month. Ordered 17.07, 12.08 was at the post office (samara region). Packed well: package, pouch, air cushion inside. At the bottom there was a gift in the form of a keychain. The truth did not understand who it is, a bear or a pig)). The backpack is normal, not very large externally, but roomy. As in the description. many pockets with a zipper. Inside the space is divided into two compartments: a small shallow pocket and a large main. The main quietly includes a small pack of a4 sheets, but the folder slightly folds and sticks out. There are two small pockets on the front wall inside the backpack. I have a great phone in there. Externally smooth and shiny. The only thing that i did not like is the smell, straight away ((and it's not the smell of a new thing, but it's not clear what. I rubbed it with a damp cloth, it seems to be smaller. Or maybe i got a little tired, or i'm used to it already. In time, i hope, will disappear completely. Or have to water spirits)) In general, the acquisition is still satisfied. How to behave in the case-let's see
Super backpack. Delivery on time! Thank you store
Very cool. Inside there are several comfortable pockets, two of them with a zipper. There is no smell, it came in 10 days. The color is more bronze, but i was waiting for it. Thank you very much to the store. Now i'll order my mother! She liked it, too.
Seller thanks) delivery fast (2 weeks to spb), the quality is good, there is no strong smell (i think, after a couple of days will fade).
Cool backpack. There is a small smell, but it is not critical. Otherwise, all the whole, without flaws any and all the buttons and locks work
It is incredibly fast delivery!!! 11 made an order, and 22 already in the mail!!!! Everything corresponds, thanks for the gift!