We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
This is indeed a great quality bag. My wife was really happy to have the bag. Though the green colour is not as sharp as it is in the picture.
Wife liked the bag
Thank you! Good quality product-no complaints, store recommend...
Bag made of genuine leather. super. thanks
I think good quality לדעתי איכות טובה I think good quality
Bag as in the photo. Looks very good. I did not find any shortcomings. Wear has a month. I did not communicate with the store.
There were problems with delivery. The bag itself quite corresponds to the description. Everything is sewn neatly. The wife studied said that the skin. She liked it.
The bag is cool, thanks to the store, came to kazan for 8 days, plus to the destination 1 day. Truth thought the courier will bring, took it from the post office, the parcel was tracked all the time. I hope to last a long time. Really similar to the skin, the color is the same as in the photo, was well packed, nothing anywhere was creased. Very satisfied, thank you.
The order in stavropol was less than a month. Delivered home by courier. The bag really liked. Made very neatly, the lines are even, the accessories are solid. a large number of departments and pockets: 3 large departments, one of them with a zipper. 2 zipped pockets and 3 open. packed very well. Everything corresponds to the description. only the color is slightly darker than in the picture.
Came a little wrinkled, but in general good. Smells like skin
The bag is excellent! I liked everything! Thank you!
Handbag is just lovely. I apparently did not quite see that it consists of a zippered part, and an outer part that is not closed. it was so convenient, because there you can put an umbrella, notebooks, items that you need to quickly get. very comfortable, looks neat.
Super bag, recommend!
Delivery almost 2 months, the bag came crumpled, there was not even an air bag inside. With a smell... I ordered cheaper bags in other stores and there the thing was much better packed, although it cost 4 cheaper.
Good quality, looks like genuine leather
Pleasant handbag, neat