We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
The bag is super, girls!! take it-you will not regret it! and the delivery is fast enough.
Beautiful bag! Came very fast to Israel.
Exactly the bag I wanted
The bag is actually not 25x25 cm, but 25x21 cm, and on one central zipper hall, but works, delivery fast
Exactly as pictured. I love it!
It fascinates me and good quality
I took the bag today, thank you very much to the store packed on conscience. Not deformed during transportation, all locks, zippers work. In appearance, it is not big, but it can be seen that it is roomy. Came quickly :)
Very beautiful bag. Came in 2,5 weeks. The track was fully tracked. Completely coincides with the description. Very roomy. I do not know how it will show itself in the sock, but so far i like it
Ordered 23.03, received (before st. petersburg) 16.04. the bag is super, packed well, everything is intact .. i recommend ..
Handbag really liked, sewn neatly, roomy, chocolate color, inside one compartment, but there are pockets, as a whole for 5 points.
Super came to kazakhstan for 24 days
Came pretty fast. Same as the picture