We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
The child liked
Very fast shipping! Super bag!
It went a long time, but the bag is good. Just like in the picture
Shipping very fast. The bag is quite large, the only thing the material is very plastic
It came well and sooner than expected. The bag is beautiful, but on the second day one of the strap/chain hooks was unsewn. It's easy to fix, and it'll be cheap, so i'll take it to fix because the bag is worth it. For the price it has gives a lot of game and, though it seems small, it has quite capacity and is comfortable.
Handbag is good, thank you! Delivery more than a month in mo.
The handbag came a little crumpled, but quickly restored. Inside was a filler, but the mail tried to apply with him. The strap is adjustable. Handbag though small, but a pair of wallet and phone there feel free. And there will be a lot of space. Interesting design. Everything is normally sewn, smooth and neat. No smell. You can buy.
Handbag fire, as in the photo and what i wanted, small and not quite small, original, and not heavy .. delivery month
Lovely handbag. Very pleased that the lens is another pocket. I hesitated in the way, but i'll try to shove the newspaper, maybe straighten.
2 months of empty waiting ((the month was fed with promises that will send that sent, etc. d. even track number dali, which, however, did not leave china! asked not to open a dispute, said that another bag will be sent. i agreed, but again there were no results! track number did not give the store and the old one also did not work! i had to return the full cost through the dispute. the bag is very beautiful, my daughter waited very, but unfortunately it turned out so, How come! probably order from another seller again)
Super, Thank you!!
Excellent ! looks the same
Great product more addato for teen
Very long, the bag is cool
The handbag came just in the bag, very poorly filled inside with paper. So a little wrinkled. Already a little straightened up, wears a daughter for almost a week. In the photo, it looks from a more dense leatherette. But in general, a very nice handbag. Looks small, but roomy. Handle length is adjustable. We're happy. Came quickly. View as in the photo.