We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Good bag, really liked.
The bag is good, roomy, beautiful. I thought she was suede, but no, like dermantine.
Not super, but will go.
i love IT
The bag is good but slightly sprayed with glue.
This bag is beautiful. I am so happy with my purchase. Thank you.
Seller thanks, fast delivery.
The bag is very good. Small, neat, very roomy, looks great. Delivery is fast, packed well, during the journey did not crumple and did not lose its presentation. Lining inside the fabric all the seams are stitched, the threads do not stick out, there is no unpleasant smell. There were coupons for a discount from ali and the store so that it cost me in the area of 800 rubles. Purchase is happy!!! Thanks to the seller.
Beautiful bag, do like it on the small side. Had the larger expected.
Handbag came wonderful. I would like a little more authentic, the material just likes nice hands, beautiful color. The parcel came pretty quickly. It was very upset that there were creases (only because of this removed one star), although there are no complaints about the packaging. Handbag is purely feminine flirtatious, if anyone thinks to take do not refuse. Seller, thanks for this product
The bag is just gorgeous! The store packed it in two bags, and inside the bag itself was a package with air. Very fast shipping! The material is pleasant to the touch, the lining is not flimsy. All the lines are even, the threads did not stick out. The size was exactly what i imagined it: the bag is not small, but not large. It will calmly fit all the necessary daily items. Seller recommend!
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