We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
great backpack! fast shipping, top level store! thanks!
I'll go with him to fifth grade. What do you say? Normal, good backpack. There are no shortcomings. Included was a keychain, an elastic band (for hair) and a badge. With the store did not communicate. In the fifth class in size just. Short all класс¯ _ (ツ) _/¯. From: amber
Delivery is fast, 20 days. The store answered the messages immediately. The quality of the material from which the backpack is sewn did not like how the pull. Lining did not like. Stitched like good. A little smell. Inserts are white from leatherette on the fodder on the sides, on the leatherette runners. I'm disappointed, and my daughter since the update is devolna. Not worth that money.
Thank you all super!!!
The backpack is wonderful. Very beautiful. The material is soft and pleasant, waterproof. Will not regret
I ADORE this bag and everything about it. The look is beautiful, the build is surprisingly good, and the feel is extremely comfortable. It’s spacious and has a surprisingly good balance when overloaded. I’ve taken it everywhere since the day I got it and the only problem I’ve had is the leaf falling off the chain. Not a problem at all since I used a pair of pliers to reinforce the loop. I would definitely buy this bag again. It’s probably one of the most comfortable iPad bags I’ve ever used in my life.
The backpack is very beautiful! Spacious and light. delivered to ukraine in 8 days! very satisfied! we recommend the store.
The backpack is just super. Take it will not regret. The store as a gift put the second same keychain.
Bag מצויין
The goods are not damaged. Corresponds to the description. The seams are even. After use, we will add the feedback. Seller recommend.
This is the second backpack ordered from the store. Very high quality, comfortable. I recommend.
Very beautiful and good calcite
Delivered in 26 days, the store is polite. The quality is excellent, the fabric is pleasant to the touch, comfortable straps on the shoulders, almost does not feel the weight of the backpack (when it is full). The backpack is very roomy, there is a wire for the poverbank and a separate pocket for the wire, which is very convenient, that's just fluffy The keychain did not come, contacted the seller, and he apologized and said that he would reach☺
A good backpack, a suspension in the kit, the store put a rubber-trifle, and nice,
Nice backpack
Super daughter satisfied