We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Just super, thank you very much :)))))
I order not the first time, a good bag.
Girls and boys, this brand (beibaobao) is on wildberries, there are many cool handbags and backpacks. It's a pity that i found out after the order, i would not take it from this store. The bag is cute, roomy. the belt for my 172 cm is short, the shoulder looks normal, but the cross-body is already funny. the seller did not like. the bag was wrapped at the customs and sent back to the seller, he did not respond to my questions until i opened the dispute. then the bag was resent with a new track. delivery came out as a result of a long, my d/r bag did not have time, although it was one of the gifts.
The bag of the highest quality, the only thing that confused, is the smell specific. otherwise everything is wonderful!
Very nice, no smells. Same as in the photo.
It's all right. The bag is good. Thank you.
Handbag came in less than a month. Pretty. Size 24*17. packed perfectly. (inside the package with air). Therefore, i did not crumple, i kept the form. There is a shoulder strap double-sided. The handle on the purse is one, two pockets are external, two internal. Lining is not rustling, cute. Ideal. I put five with a plus.
I ordered a year or two ago the same bag, only in the original store. Unfortunately, they no longer sell on ali and had to order here. The bag is slightly softer than the original, even the protection is cheaper, but the quality itself is good, no thread, no scratches. Delivery leaves much to be desired: ordered on july 7, received only on august 22. Tracked, but provided incorrect data, almost a month the parcel only walked through china. First it was written sent 6.07, then generally that sent 20.07 store was not willing to reply to messages, even after the opening of the dispute